Privacy Policy

At BlueCat, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose information through bluecatweb.com and any services. This policy does not extend to bluecatplatform.com or other BlueCat domains. By using this website, you consent to the practices outlined below.

Information Collection

We collect the following types of information:

Personal Information – When you use our contact form or enrollment form, we may collect your name, email address, phone number, and other personal information necessary to complete your request. We may also collect personal information when you use our instant messenger support chat.

Usage Information – We collect information about your use of our website, including pages visited, time spent on each page, and other usage statistics. We may also use cookies and similar technologies to collect information about your device and browsing behavior.

Analytics Information – We use third-party analytics tools, such as Google Analytics, to collect information about your use of our website. This information may include your IP address, browser type, device type, and other usage statistics.

Use of Information

We use the information we collect for the following purposes:

To provide and improve our services – We use your personal information to respond to your requests and inquiries, and to provide you with the services you have requested.

To personalize your experience – We use usage information and analytics information to understand how our website is used and to personalize your experience.

To communicate with you – We may use your personal information to communicate with you about our services and to send you marketing communications, if you have opted-in to receive them.

To comply with legal obligations – We may use your personal information to comply with legal obligations, such as responding to subpoenas or other legal requests.

Disclosure of Information

We may disclose your information to the following parties:

Service Providers – We may disclose your information to third-party service providers who help us provide and improve our services.

Legal Obligations – We may disclose your information to comply with legal obligations, such as responding to subpoenas or other legal requests.

Business Transfers – We may disclose your information in connection with a business transfer, such as a merger, acquisition, or sale of assets.

If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.